.su{--su-teal:#0d9488;--su-teal-d:#0b6b62;--su-soft:#d9f0eb;--su-bg:#f4f8f6;--su-surface:#fff;--su-ink:#0f1f1c;--su-muted:#5f726c;--su-line:#e1ebe7;--su-line-strong:#cfdcd7;--su-radius:18px;--su-shadow:0 12px 40px rgba(13,60,52,.10);min-height:100dvh;background:var(--su-bg);color:var(--su-ink);font-family:IBM Plex Sans,-apple-system,BlinkMacSystemFont,Segoe UI,sans-serif;-webkit-font-smoothing:antialiased;display:flex;flex-direction:column}.su *{box-sizing:border-box}.su a{text-decoration:none;color:inherit}.su-top{justify-content:space-between;padding:18px 24px;max-width:760px;width:100%;margin:0 auto}.su-brand,.su-top{display:flex;align-items:center}.su-brand{gap:10px;font-weight:700;font-size:18px;letter-spacing:-.02em}.su-brand img{width:30px;height:30px;object-fit:contain;border-radius:8px}.su-login{font-size:13.5px;font-weight:600;color:var(--su-muted);padding:8px 14px;border-radius:999px;border:1px solid var(--su-line-strong);transition:all .15s}.su-login:hover{color:var(--su-teal-d);border-color:var(--su-teal);background:#fff}.su-main{width:100%;max-width:620px;margin:0 auto;padding:24px 20px 60px;flex:1 1}.su-hero{text-align:center;margin:18px 0 28px}.su-eyebrow{font-size:13px;font-weight:700;letter-spacing:.08em;text-transform:uppercase;color:var(--su-teal);margin:0 0 10px}.su-h1{font-size:clamp(28px,5vw,40px);line-height:1.08;letter-spacing:-.03em;font-weight:700;margin:0}.su-sub{font-size:16px;line-height:1.55;color:var(--su-muted);margin:14px auto 0;max-width:30em}.su-card{background:var(--su-surface);border:1px solid var(--su-line);border-radius:var(--su-radius);box-shadow:var(--su-shadow)}.su-form{padding:22px;display:grid;grid-template-columns:1fr 1fr auto;grid-gap:14px;gap:14px;align-items:end}.su-field{display:flex;flex-direction:column;gap:7px;min-width:0}.su-field label{font-size:13px;font-weight:600}.su-input{height:48px;padding:0 14px;border:1px solid var(--su-line-strong);border-radius:12px;background:#fff;font-size:15px;color:var(--su-ink);outline:none;transition:border-color .14s,box-shadow .14s;width:100%}.su-input:focus{border-color:var(--su-teal);box-shadow:0 0 0 3px var(--su-soft)}.su-input::placeholder{color:var(--su-muted)}.su-btn{height:48px;padding:0 22px;border:none;border-radius:12px;background:var(--su-teal);color:#fff;font-size:15px;font-weight:600;display:inline-flex;align-items:center;justify-content:center;gap:8px;cursor:pointer;transition:background .16s,transform .08s;white-space:nowrap}.su-btn:hover:not(:disabled){background:var(--su-teal-d)}.su-btn:active{transform:scale(.98)}.su-btn:disabled{opacity:.55;cursor:default}.su-spin{width:16px;height:16px;border-radius:50%;border:2px solid rgba(255,255,255,.4);border-top-color:#fff;animation:su-spin .7s linear infinite}@keyframes su-spin{to{transform:rotate(1turn)}}.su-error{margin-top:16px;padding:16px 18px;display:flex;align-items:center;gap:10px;color:#b91c1c;background:#fdecec;border-color:#f6caca;font-size:14.5px;font-weight:500;box-shadow:none}.su-result{margin-top:18px;display:flex;flex-direction:column;gap:16px;animation:su-in .4s cubic-bezier(.2,.8,.3,1)}@keyframes su-in{0%{opacity:0;transform:translateY(12px)}}.su-ticket{padding:24px}.su-ticket-head{display:flex;align-items:flex-start;justify-content:space-between;gap:14px}.su-ref{font-size:13px;font-weight:700;color:var(--su-teal-d);font-family:IBM Plex Mono,monospace}.su-ticket-title{font-size:20px;font-weight:700;letter-spacing:-.02em;margin:4px 0 0}.su-status{display:inline-flex;align-items:center;gap:7px;font-size:12.5px;font-weight:600;padding:6px 13px;border-radius:999px;white-space:nowrap;flex:0 0 auto}.su-status-dot{width:7px;height:7px;border-radius:50%}.su-steps{display:flex;margin:26px 0 8px}.su-step{flex:1 1;position:relative;display:flex;flex-direction:column;align-items:center;gap:9px}.su-step-bar{position:absolute;top:15px;left:50%;width:100%;height:3px;background:var(--su-line-strong);z-index:0}.su-step.done .su-step-bar{background:var(--su-teal)}.su-step-dot{position:relative;z-index:1;width:32px;height:32px;border-radius:50%;background:#fff;border:2px solid var(--su-line-strong);color:var(--su-muted);display:flex;align-items:center;justify-content:center;font-weight:700;font-size:13px;transition:all .2s}.su-step.done .su-step-dot{background:var(--su-teal);border-color:var(--su-teal);color:#fff}.su-step.active .su-step-dot{border-color:var(--su-teal);color:var(--su-teal);box-shadow:0 0 0 4px var(--su-soft)}.su-step-label{font-size:12.5px;font-weight:600;color:var(--su-muted);text-align:center}.su-step.active .su-step-label,.su-step.done .su-step-label{color:var(--su-ink)}.su-now{display:flex;align-items:flex-start;gap:13px;margin-top:20px;padding:14px 16px;background:var(--su-bg);border:1px solid var(--su-line);border-radius:14px}.su-now-ic{flex:0 0 auto;width:34px;height:34px;border-radius:10px;display:flex;align-items:center;justify-content:center}.su-now-label{font-size:14.5px;font-weight:700;color:var(--su-ink)}.su-now-desc{font-size:14px;line-height:1.55;color:var(--su-muted);margin-top:3px}.su-meta{margin-top:22px;border-top:1px solid var(--su-line);padding-top:6px}.su-meta-row{display:flex;align-items:center;justify-content:space-between;gap:16px;padding:11px 0;border-bottom:1px solid var(--su-line);font-size:14.5px}.su-meta-row:last-child{border-bottom:none}.su-meta-row .k{color:var(--su-muted)}.su-meta-row .v{font-weight:600;text-align:right}.su-timeline-card{padding:22px 24px}.su-tl-title{font-size:15px;font-weight:700;margin:0 0 6px}.su-timeline{list-style:none;margin:0;padding:0}.su-tl-item{display:flex;gap:14px;padding:14px 0 0;position:relative}.su-tl-item:not(:last-child) .su-tl-ic:after{content:"";position:absolute;top:28px;left:13px;width:2px;bottom:-14px;background:var(--su-line)}.su-tl-ic{position:relative;flex:0 0 auto;width:28px;height:28px;border-radius:50%;background:var(--su-soft);color:var(--su-teal-d);display:flex;align-items:center;justify-content:center}.su-tl-item:first-child .su-tl-ic{background:var(--su-teal);color:#fff}.su-tl-item.is-msg .su-tl-ic{background:#eef3f1;color:var(--su-muted)}.su-tl-body{padding-bottom:14px;min-width:0}.su-tl-text{font-size:14.5px;font-weight:600}.su-tl-meaning{font-size:13.5px;margin-top:3px}.su-tl-meaning,.su-tl-msg{color:var(--su-muted);line-height:1.5}.su-tl-msg{font-size:14px;margin-top:4px;background:var(--su-bg);border:1px solid var(--su-line);border-radius:12px;padding:10px 12px}.su-tl-time{font-size:12.5px;margin-top:4px}.su-help,.su-tl-time{color:var(--su-muted)}.su-help{text-align:center;font-size:13.5px;margin:28px auto 0;max-width:32em}@media (max-width:560px){.su-form{grid-template-columns:1fr}.su-btn{width:100%}.su-step-label{font-size:11px}}